Support
Need help with Homer? We’re here for you.
Contact Us
For any questions, issues, or feedback, email us at support@homer.rent. We typically respond within 24 hours.
Common Questions
How do I cancel my subscription?
If you subscribed through the iOS app, go to Settings > Apple ID > Subscriptions on your device and cancel Homer Pro. If you subscribed on the web, email us and we’ll handle it immediately.
How do I delete my account?
Open the app, go to Profile, and tap “Delete Account” at the bottom. This permanently removes all your data including search history, saved listings, and outreach records. You can also email us to request deletion.
A listing I was shown doesn’t exist anymore.
Homer monitors listings from public sources in real time. Apartments can be taken off the market quickly — if a listing is no longer available, Homer will stop surfacing it. We recommend acting fast on listings you like.
Homer sent an outreach email I didn’t approve.
Homer never sends emails without your explicit approval. If you believe an email was sent in error, contact us immediately at support@homer.rent and we’ll investigate.
I’m not receiving push notifications.
Make sure notifications are enabled for Homer in your device’s Settings > Notifications. If they’re enabled and you’re still not receiving them, try signing out and back in, or contact us.
Report a Bug
Found something broken? Email support@homer.rent with a description of what happened, what you expected, and any screenshots if possible. We fix issues fast.